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OurAssistants
Bilingual Property Management (LatAm)
Remote / San Luis Potosí City, San Luis Potosí, mx
full-time
regular
234d ago
Location:
Work from Home
Type of Employment:
Full-time or Part-time (depending on client requirements)
Work Shift:
US Business Hours
About Us At
OurAssistants , we connect property management and real estate companies with highly skilled virtual professionals who bring efficiency, accuracy, and professionalism to every task. We‘re committed to creating a supportive and growth-oriented remote work environment where every team member can thrive. Learn more at
ourassistants.com .
Job Summary We are seeking
Bilingual Property Management Virtual Assistants (English/Spanish)
to support U.S.-based property management teams. The ideal candidates are fluent in both English and Spanish, experienced in property management operations, and capable of handling tenant communications, leasing, maintenance coordination, and administrative support.
If you‘re organized, detail-oriented, and customer-focused — and you enjoy helping property managers and residents alike — we want you on our team.
Open Roles: Tenant & Resident Coordinator:
Handle inbound and outbound calls, emails, and messages in
English and Spanish .
Respond to tenant inquiries regarding rent payments, maintenance requests, and leasing.
Provide friendly and professional customer service to tenants, owners, and vendors.
Leasing Support:
Assist with
move-in/move-out coordination , lease renewals, and rental listings.
Manage lease documentation and ensure compliance with landlord-tenant laws.
Conduct follow-ups with prospects and coordinate property showings as needed.
Maintenance Coordination:
Receive and log maintenance requests from tenants.
Coordinate with vendors and property managers to schedule repairs.
Track work orders through completion and confirm tenant satisfaction.
Administrative Support:
Maintain property management systems such as
AppFolio, Buildium, or Propertyware .
Generate reports, update property records, and assist with billing or invoicing tasks.
Support property managers with scheduling, email management, and documentation.
Collections & Financial Support (as needed)
Follow up on outstanding balances and issue payment reminders.
Record and reconcile rent payments in property management systems.
Qualifications & Requirements Experience
Minimum
2 years of experience
in property management, leasing, or administrative support.
Prior experience working with
U.S.-based property management companies
preferred.
Technical Skills
Proficiency in property management software ( AppFolio ,
Buildium ,
Yardi , or
Propertyware ).
Strong computer literacy — Google Workspace, Microsoft Office, and CRM tools.
Languages
Fluent in both English and Spanish (written and spoken)
— required.
Soft Skills
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Attention to detail and ability to work independently in a remote setup.
Positive, solution-oriented attitude and ability to manage challenging tenant interactions.
Additional Requirements
Must be currently residing in the
Philippines
or
Latin America .
Must have a
stable internet connection
and a
remote-ready workstation .
Compensation and Benefits
Permanent work-from-home setup
Ongoing training and professional development opportunities
Collaborative and supportive work environment
Competitive salary
Work from Home
Type of Employment:
Full-time or Part-time (depending on client requirements)
Work Shift:
US Business Hours
About Us At
OurAssistants , we connect property management and real estate companies with highly skilled virtual professionals who bring efficiency, accuracy, and professionalism to every task. We‘re committed to creating a supportive and growth-oriented remote work environment where every team member can thrive. Learn more at
ourassistants.com .
Job Summary We are seeking
Bilingual Property Management Virtual Assistants (English/Spanish)
to support U.S.-based property management teams. The ideal candidates are fluent in both English and Spanish, experienced in property management operations, and capable of handling tenant communications, leasing, maintenance coordination, and administrative support.
If you‘re organized, detail-oriented, and customer-focused — and you enjoy helping property managers and residents alike — we want you on our team.
Open Roles: Tenant & Resident Coordinator:
Handle inbound and outbound calls, emails, and messages in
English and Spanish .
Respond to tenant inquiries regarding rent payments, maintenance requests, and leasing.
Provide friendly and professional customer service to tenants, owners, and vendors.
Leasing Support:
Assist with
move-in/move-out coordination , lease renewals, and rental listings.
Manage lease documentation and ensure compliance with landlord-tenant laws.
Conduct follow-ups with prospects and coordinate property showings as needed.
Maintenance Coordination:
Receive and log maintenance requests from tenants.
Coordinate with vendors and property managers to schedule repairs.
Track work orders through completion and confirm tenant satisfaction.
Administrative Support:
Maintain property management systems such as
AppFolio, Buildium, or Propertyware .
Generate reports, update property records, and assist with billing or invoicing tasks.
Support property managers with scheduling, email management, and documentation.
Collections & Financial Support (as needed)
Follow up on outstanding balances and issue payment reminders.
Record and reconcile rent payments in property management systems.
Qualifications & Requirements Experience
Minimum
2 years of experience
in property management, leasing, or administrative support.
Prior experience working with
U.S.-based property management companies
preferred.
Technical Skills
Proficiency in property management software ( AppFolio ,
Buildium ,
Yardi , or
Propertyware ).
Strong computer literacy — Google Workspace, Microsoft Office, and CRM tools.
Languages
Fluent in both English and Spanish (written and spoken)
— required.
Soft Skills
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Attention to detail and ability to work independently in a remote setup.
Positive, solution-oriented attitude and ability to manage challenging tenant interactions.
Additional Requirements
Must be currently residing in the
Philippines
or
Latin America .
Must have a
stable internet connection
and a
remote-ready workstation .
Compensation and Benefits
Permanent work-from-home setup
Ongoing training and professional development opportunities
Collaborative and supportive work environment
Competitive salary
This job has more than 30 days. You can find more up-to-date jobs using the search box.