Business Manager

Remote / Trenton, New Jersey, United States Full Time management
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Added 1mo ago
Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we‘re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world‘s most trusted financial group, it‘s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. A member of our recruitment team will discuss location preferences with you in more detail.

This role can be remote in any of these States: Arizona, Texas , North Carolina, Washington, Oregon, California, Illinois, Kentucky, Georgia, New York, Connecticut, Massachusetts, New Jersey, District of Columbia, Utah, Nebraska, Minnesota, Missouri, Arkansas, Indiana, Ohio, Tennessee, Alabama, Florida, South Carolina, Virginia.

Job Summary

In this role you will focus on leading, coordinating, and supporting strategic initiatives, including developing and maintaining strategy, leading business management activities and improving maturity for one or more technology functions. Responsibilities include but are not limited to expense management, planning/annual appropriations, third-party vendor spend management, resource planning & reporting, workforce strategy, space planning, service catalog strategy and execution, and responses to senior management or board or regulatory presentations.

Major Responsibilities

Provide strategic guidance and promote partnership across senior Operations & Technology Americas (OTA) leadership in a consultative and advisory capacity
Work with the Business Unit leaders to develop of strategic roadmaps
Forge relationships with MUFG affiliates in the US and globally
Develop refined communications and produce briefings, reports, and memos
Act as a strategic partner to support the operations and mission of OTA Business Units
Develop strategies to drive effectiveness and efficiency in technology or cybersecurity and related functions
Maintain up-to-date knowledge on technology, information security trends, regulatory environment, and long-term implications for MUFG
Provides leadership on overall Operations & Technology business strategy
Identify opportunities and execute overall process improvement
Consults on Operations & Technology business unit strategy
Partners with the Operations & Technology business unit heads to support:
Human Resources, to ensure resource strategy aligns with capabilities, workforce strategy, and location strategy
Internal customers (employees and business units), to streamline business processes and break down barriers to align to business priorities, leverage automation, gain efficiencies, and enable an entrepreneurial business
Site optimization, to align business unit space requirements with firm/Operations & Technology strategy
Provides strategic guidance and advisory services to business unit heads
Partners with Project Management Office to align business unit strategy with annual appropriations and midterm business plan submissions
Oversee Operations & Technology business unit financial plan and cost controls. Develop strategy to for the business unit to increase the company‘s bottom line
Works with financial management to create a cohesive product and service strategy along with pricing trajectory (IT product catalog)
Serves as the primary point-of-contact for third-party vendor strategy for the business unit(s) supported
Partners with sourcing to build and maintain comprehensive and accessible books of record for all technology suppliers and supplier delivery commitments (internal / external)
Provides clear insight into vendor spend, maintenance renewals, and other outside costs for the Vendor Operations team to execute
Engages in key stakeholder communications, stakeholder governance routines, leadership meetings, and management routines
Manages the collection of Operations & Technology business unit information for governance and management routines and ensures that deliverables are met on time


Bachelor‘s degree required. Master‘s degree preferred
Major in information technology, risk management, business, or related field
10+ years‘ experience in supporting C-level technology and operations executives in a business management, strategic advisory and consulting role, leveraging strong partnership across all levels
Preferred experience: previous strategy and business management work at a financial services firm or within a technology or operations division of the firm
Excellent skills in analysis, problem solving and a solid understanding of business and risk domains within Financial Services industry
Ability to analyze trends, identifying, and project signs of changing risk levels
Must have a deep understanding of business management, strategy, developing strategic roadmaps and leading large scale programs within a global firm
Demonstrated track record of delivering positive results in project work, including high quality implementations and cost savings within time and budget constraints
Ability to lead and facilitate executive level meetings and plan sessions to provide insight into strategic initiatives and current/target states
Ability to identify time and/or cost inefficiencies and identify/develop improvements
Must be fully conversant with industry standards in technology, regulatory expectations, issues and current trends relevant to Financial Services industry
Ability to develop and oversee strategic goals and techniques for a project or initiative and effectively communicate this to all team members
Leadership experience with a focus on the design and execution of information security or technology strategy, investment plans, and roadmaps supporting the firm‘s business, financial, technology, and regulatory requirements and as well as to enable effective communication with the executive leadership
Experience working closely with industry experts, internal stakeholders (e.g., Second and Third Lines of Defense) and regulators to drive alignment of business and security needs
Measuring program effectiveness and maturity, along with proven ability communicating progress and challenges to executive leadership
Demonstrated experience in building and managing project teams to address complex issues in high pressure situations
Demonstrated leadership experience in professional setting
Strong people management skills, excellent communication skills, both oral and written, and an ability to interact with all levels of management
Developing actionable business strategies and plans that align with short- and long-term business objectives
Demonstrated leadership experience in professional setting

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual‘s associates or relatives that is protected under applicable federal, state, or local law.

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