Customer Service Representative

Remote / New York, New York, United States of America Full Time regular
This job has more than 30 days. You can find more up-to-date jobs using the search box.
Salary
30720 USD / year
Tags
Added 1mo ago
Great REMOTE job opportunity with a government company looking for bilingual customer service representatives, we are in dire need of Spanish, Russian, Creole, Bengali, and Chinese speakers.

This position is temp-perm and it pays $16/hr, the pay rate can go up DEPENDING ON YOUR SECOND LANGUAGE.

You will need to take the 3 assessments to qualify for this role.

Responsibilities include but are not limited to:

- Answer incoming calls from consumers including the general public and providers.
- Track and document all inquiries using the applicable systems
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Facilitate translation services for non-English speaking callers according to procedures.

APPLY FOR IMMEDIATE CONSIDERATION! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

0-1 years
This job has more than 30 days. You can find more up-to-date jobs using the search box.

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